IT map / Health

Sistema de Gestão de Reclamações

ERS complaints-management system for healthcare users' complaints against providers.

Acronym

SGREC

Type

System

Level

National

Area

Health

Owner

Entidade Reguladora da Saúde

Used by

citizens, public staff

In service since

Not recorded

Evidence

Checked against sources

Would the model apply?

Not yet analysed

Connections

1 documented links. Select any entry to open its page.

What the owner signs for IT

Buyer in Portal BASE: Entidade Reguladora da Saúde. This is everything the owner signed for IT, not the cost of this entry alone.

By signing year

Contract value by the year it was signed, not yearly spending. 2026 runs to 25 October.

By type

Sources

1. ers.pt/media/zttlvu0x/estudo-uls-2025_pub.pdf