IT map / Government-wide
Livro Amarelo Eletrónico
Electronic complaints, suggestions and praise book for public administration services via gov.pt, with an entity back-office, statistics and automatic communication to regulators, supervising ministries and ARTE.
- Acronym
- LAE
- Type
- Platform
- Level
- National
- Area
- Government-wide
- Owner
- Agência para a Reforma Tecnológica do Estado, I.P.
- Used by
- citizens, other bodies
- In service since
- Not recorded
- Evidence
- Checked against sources
- Would the model apply?
- Not yet analysed
Connections
3 documented links. Select any entry to open its page.
Connected from1
- gov.pt (portal e app gov.pt)Complaints/suggestions to AP entities are submitted through gov.pt
Gets data from1
- Catálogo Único de Serviços PúblicosEntities must be registered in CUSP to join the LAE
What the owner signs for IT
Buyer in Portal BASE: Agência para a Reforma Tecnológica do Estado, IP. This is everything the owner signed for IT, not the cost of this entry alone.
€165.2MIT contracts, 2012 to October 2026
€23.9Ma year on average, 2022 to 2025
962IT contracts signed
By signing year
2012Highest: 2024, €31.6M
121314151617181920212223242526
Contract value by the year it was signed, not yearly spending. 2026 runs to 25 October.