IT map / Government-wide

Centro de Contacto da AP (Linha Cidadão, Linha Empresa, atendimento em Língua Gestual Portuguesa)

Telephone and video-call contact centre answering citizens and businesses on administrative procedures, tax obligations and support schemes.

Acronym

—

Type

Platform

Level

National

Area

Government-wide

Owner

Agência para a Reforma Tecnológica do Estado, I.P.

Used by

citizens, businesses

In service since

Not recorded

Evidence

Checked against sources

Would the model apply?

Not yet analysed

Connections

1 documented links. Select any entry to open its page.

What the owner signs for IT

Buyer in Portal BASE: Agência para a Reforma Tecnológica do Estado, IP. This is everything the owner signed for IT, not the cost of this entry alone.

By signing year

Contract value by the year it was signed, not yearly spending. 2026 runs to 25 October.

By type

Sources

1. arte.gov.pt/telefonico