IT map / Health
Registo Nacional de Utentes
National SNS user registry assigning each person a unique, permanent Número Nacional de Utente (NNU) and classifying records (updated, non-resident, in progress, incomplete, historical).
- Acronym
- RNU
- Type
- Register
- Level
- National
- Area
- Health
- Owner
- Administração Central do Sistema de Saúde, I.P.
- Used by
- public staff, citizens, other bodies
- In service since
- Not recorded
- Evidence
- Checked against sources
- Interface types
- Mobile app
- Login and identity links
- 2, counted but not listed
- Would the model apply?
- Not yet analysed
Connections
9 documented links. Select any entry to open its page.
Sends data to2
- App SNS 24Users can view their RNU record type in the SNS 24 app (Oct 2026)
- Portal SNS 24 / Área PessoalUsers can consult their RNU record type in the SNS 24 portal (Oct 2026)
Reports to1
- Portal da Transparência do SNSACSS publishes RNU data monthly on the SNS transparency portal
Run by2
- Administração Central do Sistema de Saúde, I.P.ACSS is the legal owner (entidade proprietária)
- Serviços Partilhados do Ministério da Saúde, E.P.E.SPMS runs the RNU with ACSS and restored it after the 19 Oct 2026 outage
Hosted by1
- Centro de dados da SPMS (Porto)Hosted in SPMS's only data centre; unavailable during the 19 Oct 2026 power-related outage
Gets data from2
- Sistema de Informação dos Certificados de ÓbitoDeath certificates update the SNS user database (records move to 'histórico')
- Unidades Locais de Saúde, E.P.E. (39 ULS)SNS hospitals and primary-care units register users through the RNU portal
Connected from1
- SEIS-RAM – Sistema de Informação Eletrónico da Saúde da Região Autónoma da Madeira (Atrium)SEIS-RAM interoperates with the national user registry (RNU)
What the owner signs for IT
Buyer in Portal BASE: Administração Central do Sistema de Saúde, IP. This is everything the owner signed for IT, not the cost of this entry alone.
€28.5MIT contracts, 2012 to October 2026
€652ka year on average, 2022 to 2025
168IT contracts signed
By signing year
2012Highest: 2013, €23.5M
121314151617181920212223242526
Contract value by the year it was signed, not yearly spending. 2026 runs to 25 October.
By type
Sources
- acss.min-saude.pt/2025/07/16/registo-nacional-de-utentes
- gov.pt/servicos/pedir-o-numero-de-utente-do-sns
- observador.pt/2025/04/02/novas-regras-do-registo-nacional-de-utentes-em-vigor-para-melhorar-servicos-de-saude
- eco.sapo.pt/2025/07/11/mais-de-um-milhao-de-utentes-notificados-para-atualizacao-de-dados-no-sns
- rtp.pt/noticias/pais/atualizacao-do-registo-nacional-de-utentes-abrangera-cerca-de-20-milhoes-de-registos_n1751383
- healthnews.pt/2026/10/20/421144
- acss.min-saude.pt/2026/10/29/utentes-ja-podem-consultar-a-tipologia-do-seu-registo-no-rnu-atraves-da-app-e-do-portal-sns-24